Windows uses a restore utility that automatically backs up selected system files.

Safe mode is only necessary if initial scans fail, in most cases Safe Mode is not required to clean a Mac.

When you first start your computer, hold down the Shift key.

Select Troubleshoot -> Advanced Options -> Windows Startup Settings.

When you first start your computer, hold down the Shift key to boot into the Recovery Environment.

See below for instructions on creating a recovery drive.

You can also boot from recovery media stored on a USB drive.

Or if you’ll need to use the Internet, select 5 or F5 for Safe Mode with Networking. Select 4 or F4 to start your PC in Safe Mode.

After your PC restarts, you’ll see a list of options.

After your PC restarts to the Choose an option screen, select Troubleshoot -> Advanced options -> Startup Settings -> Restart.

When you first start your computer and you get to the sign-in screen, hold down the Shift key while you select Power -> Restart.

Safe mode only loads the drivers needed to operate windows, so any potential viruses will not load in this mode. The best way to scan a computer for viruses is to boot the computer in safe mode. Follow the instructions below to clean up your computer and keep it secure.

Get rid of spyware on mac